Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Privacy Policy, Terms and Conditions, and Return/Refund Policy
**Privacy Policy**
**1. Introduction**
At MidRiver Woodworks, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website and services, you consent to the practices described in this Privacy Policy.
**2. Information We Collect**
a. **Personal Information**: We may collect personal information, such as your name, email address, postal address, phone number, and payment information when you place an order or create an account on our website.
b. **Usage Information**: We may collect information about how you interact with our website, including your browsing patterns, pages visited, and the duration of your visit.
c. **Cookies**: We use cookies to enhance your online experience. Cookies are small data files stored on your device that help us improve our website’s functionality and offer you a personalized experience. You can choose to disable cookies in your browser settings, but this may affect your ability to use our website effectively.
**3. How We Use Your Information**
a. **Order Processing**: We use your personal information to process and fulfill your orders, including shipping and payment processing.
b. **Communication**: We may use your contact information to send order confirmations, shipping updates, and other transaction-related communications. With your consent, we may also send you marketing emails and newsletters to keep you informed about our products and promotions. You can opt out of marketing communications at any time.
c. **Improve Our Services**: We analyze usage information to improve our website’s functionality and user experience, including product recommendations and website navigation.
**4. Information Sharing**
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering products. These service providers are contractually obligated to keep your information confidential and secure.
**5. Terms and Conditions**
**1. Acceptance of Terms**
By accessing and using the MidRiver Woodworks website (referred to as “the Website”), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the Website.
**2. Use of the Website**
a. **General Use**: You are granted a limited, non-exclusive, and non-transferable license to access and use the Website solely for personal and non-commercial purposes.
b. **User Account**: To access certain features of the Website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
**3. Product Information**
a. **Product Descriptions**: We strive to provide accurate and up-to-date product information, including descriptions, prices, and images. However, we do not warrant the accuracy, completeness, or reliability of any product information on the Website.
b. **Availability**: Product availability is subject to change without notice. We reserve the right to discontinue or modify products at any time.
**4. Ordering and Payment**
a. **Order Confirmation**: When you place an order on the Website, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order but serves as acknowledgment that we have received your order.
b. **Payment**: You agree to pay the total amount for the products you order, including applicable taxes and shipping fees, as specified during the checkout process.
**5. Returns and Refunds**
a. **Returns**: We accept returns for physical products within 14 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it, and it must be in the original packaging. Return shipping costs are the responsibility of the buyer.
b. **Refunds**: Refunds will only be issued for products with manufacturer defects. If you believe you have received a defective product, please contact us within 14 days of receiving the item. We will assess the issue and, if deemed a manufacturer defect, issue a refund.
**6. Changes to Terms and Conditions**
We reserve the right to modify or replace these Terms and Conditions at any time. It is your responsibility to review this section periodically for changes. Your continued use of the Website after any changes constitute your acceptance of those changes.
**7. Contact Information**
If you have any questions or concerns about these Terms and Conditions, please contact us at jjansen@midriverwoodworks.com.
